Legal

Privacy Policy

Last updated: 7 May 2026  ยท  Effective immediately

Your privacy matters to us. This policy explains what personal information SydneyBondCleaning.com collects, why we collect it, who we share it with, and the rights you have over your data. By using this website you agree to the practices described below.
Section 01

Who We Are

SydneyBondCleaning.com is a lead-generation platform that connects tenants and property owners in Sydney with professional bond cleaning service providers. We operate this website and are responsible for the personal information collected through it.

For any privacy-related enquiries, please use the contact details at the bottom of this page.

Section 02

Information We Collect

We collect personal information that you voluntarily provide when submitting a quote request through this website. This may include:

We also collect anonymous usage data through Google Analytics, including pages visited, time on site, and general geographic location. This data cannot be used to identify you personally.

Section 03

How We Use Your Information

We use the information you provide solely for the following purposes:

We will never use your information for unsolicited marketing, sell it to data brokers, or use it for any purpose beyond what is described in this policy.

Section 04

Sharing Your Information

When you submit a quote request and provide your explicit consent, your contact details and property information will be shared with one or more third-party bond cleaning service providers operating in the Sydney area. These providers will use your information solely to prepare and deliver a cleaning quote to you.

We take reasonable steps to ensure that our service providers handle your information responsibly. However, once your information is shared with a provider, their own privacy policy will govern how they manage it. We encourage you to review the privacy policies of any cleaning company that contacts you.

We do not share your information with any other third parties except where required by law.

Section 05

Data Storage & Security

Quote request submissions are stored securely via Google Forms and Google Sheets, which are protected by Google's enterprise-grade security infrastructure. We retain your information only for as long as is necessary to fulfil the purpose for which it was collected.

While we take reasonable precautions to protect your data, no method of internet transmission is completely secure. We cannot guarantee the absolute security of information transmitted to us online.

Section 06

Cookies & Analytics

This website uses Google Analytics to collect anonymous data about how visitors interact with the site. Google Analytics uses cookies โ€” small text files stored in your browser โ€” to track session information. This data is aggregated and does not personally identify you.

You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on.

Section 07

Your Rights

Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the right to:

To exercise any of these rights, please contact us using the details below.

Section 08

Children's Privacy

This website is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has submitted information through this site, please contact us and we will promptly delete it.

Section 09

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

Continued use of this website after any changes constitutes your acceptance of the updated policy.

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Privacy Enquiries

If you have any questions about this Privacy Policy or wish to exercise your data rights, please submit a privacy enquiry via our contact form. We aim to respond to all privacy enquiries within 5 business days.